Frequently Asked Questions

VoIP stands for Voice over Internet Protocol, a technology that allows users to make voice calls using an internet connection rather than traditional telephone lines. It converts analog audio signals into digital data packets for transmission over the internet.

VoIP works by converting voice signals into data packets, which are then transmitted over the internet to the recipient’s device. These packets are reassembled into audio signals at the receiving end, allowing for real-time voice communication.

VoIP offers numerous advantages, including cost savings, flexibility, advanced features, scalability, and integration capabilities. It enables users to make calls from anywhere with an internet connection, supports a wide range of features, and is highly scalable to meet the needs of businesses of all sizes.

To use VoIP, you’ll need a reliable internet connection, a compatible device such as a smartphone, computer, or IP phone, and a VoIP service provider. At T4COM we offer softphone applications that allow users to make calls directly from their computers or mobile devices.

Yes, in most cases, you can keep your existing phone number when switching to VoIP. This process, known as number porting, allows you to transfer your current phone number to your VoIP service provider. However, certain restrictions and fees may apply depending on your existing provider and location.

VoIP services typically include a wide range of features such as call forwarding, voicemail, auto-attendant, conference calling, call recording, and more. T4COM offers plans with different feature sets to meet the specific needs of businesses and individuals. Checkout our bundles!

Yes, VoIP can be secure when implemented properly. Most VoIP providers offer encryption and security protocols to protect voice communications from eavesdropping and interception. It’s essential to choose a reputable provider and implement security best practices to safeguard your VoIP system. At T4COM we’ve got you covered!

VoIP can be highly reliable for business use when implemented with proper network infrastructure and redundancy measures. Cloud-based VoIP solutions offer high uptime and reliability, with built-in failover mechanisms to ensure uninterrupted communication.

Yes, VoIP can integrate with a variety of business applications such as CRM (Customer Relationship Management) software, helpdesk platforms, and productivity suites. Our integration allows for seamless communication and collaboration across different tools and workflows.

Getting started with VoIP is easy! Simply select a plan that meets your business needs, and we can set up your VoIP system. Unsure what package best meets your needs? Contact a member of our team to help you evaluate before making a commitment.